Boost Your Customer Engagement with Missed Call Text Back Solutions for AT&T

In today's fast-paced business world, every missed call is a lost opportunity—unless you have a system in place that automatically converts those missed calls into customer interactions. With TextBack, you can set up an auto missed call text back system that ensures no potential lead slips through the cracks.

What is Missed Call Text Back?

Missed call text back is a feature that forwards unanswered calls directly to an auto texting service, instantly engaging customers with a follow-up SMS. This innovative approach not only improves customer service but also boosts your conversion rates by turning missed calls into valuable leads.

Why Use Auto Missed Call Text Back?

• Instant Engagement: Automatically send a text message to callers who didn't get through, ensuring immediate follow-up.
• Increased Conversions: Engage customers at the right moment, improving the chances of converting inquiries into sales.
• Time-Saving Automation: Eliminate the need for manual callbacks and never miss an opportunity again.

Setting Up AT&T Conditional Call Forwarding

For AT&T users, setting up conditional call forwarding is a powerful way to integrate missed call text back with your communication strategy. TextBack makes it simple: forward missed calls directly to our auto texting service and watch your customer interactions improve.

How to Forward Calls Based on Specific Conditions

AT&T supports various conditional call forwarding options. Below are the codes you can use based on the specific condition:

1. Forward When Unanswered (Missed Calls Only)

• Activate: Dial: **61*18888363126# and press Call
• Check Status: Dial: *#61#
• Disable: Dial: ##61#

Use this setting to automatically forward all unanswered calls (missed calls) to TextBack.

2. Forward When Busy

• Activate: Dial: **67*18888363126# and press Call
• Check Status: Dial: *#67#
• Disable: Dial: ##67#

This configuration forwards calls when your line is busy, ensuring that no customer is left waiting.

3. Forward When Unreachable (Phone Off or Out of Coverage)

• Activate: Dial: **62*18888363126# and press Call
• Check Status: Dial: *#62#
• Disable: Dial: ##62#

Automatically forward calls when your phone is off or out of coverage, keeping your customer engagement seamless.

Unconditional Call Forwarding (All Calls)

If you prefer to forward all calls to TextBack’s auto texting service, you can set up unconditional call forwarding with the following code:

• Activate: Dial: **21*18888363126# and press Call
• Disable: Dial: ##21#

This setting ensures that every call is directed to our auto texting service, providing a consistent and reliable customer engagement experience.

Conclusion

Implementing missed call text back and auto missed call text back strategies using TextBack can revolutionize the way you handle customer inquiries. By leveraging AT&T's conditional call forwarding, you ensure that every missed call is promptly converted into an opportunity for engagement.

Ready to never miss a lead again? Set up your call forwarding today and let TextBack do the work for you!

Have questions or need help setting up your auto missed call text back system? Drop a comment below or visit TextBack to learn more.