Boost Your Business with Verizon Call Forwarding

Automatically convert missed calls into customer engagement with TextBack.

Every missed call is a potential lead waiting to be engaged. With TextBack, you can implement an auto missed call text back system that instantly reaches out to customers even when your phone isn’t answered. This post explains how you can use Verizon’s call forwarding features to power your missed call text back strategy.

What is Missed Call Text Back?

Missed call text back is an innovative feature that automatically sends a follow-up SMS to callers who didn’t reach you. By integrating Verizon call forwarding with TextBack’s auto texting service, you ensure that no potential customer is left unattended—turning every missed call into an opportunity for engagement.

Why Use Auto Missed Call Text Back?

• Instant Engagement: Automatically send SMS responses to unanswered calls.
• Higher Conversion Rates: Reach out to prospects immediately, increasing your chances of turning inquiries into sales.
• Efficient Lead Management: Let automation do the work, so you never miss a valuable lead.

Setting Up Verizon Conditional Call Forwarding

Verizon supports conditional call forwarding on devices that work in GSM or LTE mode. If your device supports these GSM codes, you can forward calls under specific conditions to TextBack’s auto texting service at +1 (888) 836-3126.

Forward When Unanswered (Missed Calls Only)

Automatically forward calls that are not answered:

• Activate: Dial:
  **61*18888363126# and press Call
• Check Status: Dial:
  *#61#
• Disable: Dial:
  ##61#

Forward When Busy

Ensure that callers aren’t left waiting when your line is busy:

• Activate: Dial:
  **67*18888363126# and press Call
• Check Status: Dial:
  *#67#
• Disable: Dial:
  ##67#

Forward When Unreachable (Phone Off or Out of Coverage)

Keep customer interactions seamless even when your phone is off or out of signal range:

• Activate: Dial:
  **62*18888363126# and press Call
• Check Status: Dial:
  *#62#
• Disable: Dial:
  ##62#

Note: Conditional call forwarding codes work on Verizon LTE devices that support GSM standards. If these codes aren’t working on your device, check your phone’s call settings or contact Verizon support.

Unconditional Call Forwarding (All Calls)

For those who prefer that every call, regardless of the condition, is forwarded directly to TextBack’s auto texting service:

• Activate: Dial: *72 18888363126 and press Call
  (Wait for the confirmation tone before hanging up.)
• Disable: Dial: *73 and press Call

This setting ensures that every incoming call is automatically converted into an SMS interaction, letting you engage with every prospect.

Conclusion

Integrating missed call text back and auto missed call text back strategies with Verizon call forwarding can transform your customer engagement approach. Whether you use conditional forwarding to target missed, busy, or unreachable calls—or set up unconditional forwarding for every call—TextBack ensures you never miss a lead.

Ready to turn every missed call into an opportunity? Set up your Verizon call forwarding today and let TextBack do the heavy lifting!

Have questions or need help configuring your forwarding settings? Drop a comment below or visit TextBack to learn more.